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FAQ

guaranty

Modules are guaranteed during 2 years for Europe and 1 years outside Europe.
You have to contact us by email and to pay the shipping of the return and we will pay for sending back. The circuit is protected and can’t be broken so if there is mechanical problem with the walkman, we’ll send another walkman but not panel/pcb.

You’ll lost guaranty if you opened the module or made modifications.
For people outside Europe, you need to write « guaranty return » on the package (with copy of invoice available) because we don’t pay customs taxes and the package will be refuse.

Refund

You have 14 days to be refund. We’ll refund the total price – bank fee (paypal, stripe, etc).